Case Study: Mayo Clinic Supports Patients Via Social Media
"For Mayo Clinic, social media has proven to be an important opportunity to listen and respond to patients’ concerns in a new way.
“People are overwhelmingly positive,” said Aase, “but the negative comments are important because they provide us an opportunity to listen and respond if somebody hasn’t had a good experience.”
Lindy Asimus
Business Coach
Mobile: 0403 365855
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www.lindyasimus.com
www.designbusinessengineering.com
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